Automate support emails with AI
Let AI handle your email support, providing quick, reliable responses 24/7: Takes just 5 minutes to deploy an AI support agent that scans your website, learns your business specifics, and delivers human‑like replies to all customer emails, ensuring high‑quality support.
Get AI support agent
How it works?
Set up your AI email agent in just 5 minutes by creating an account and connecting your Gmail inbox. Powered by the same cutting-edge technology as Chat-GPT, the agent scans your website to understand your business and gather information needed for accurate replies. It continuously updates its knowledge base with periodic rescans. When a new email arrives, the AI support agent labels it for processing and generates a professional response automatically, 24/7. If an email requires human intervention, the agent flags it with a label and sends a predefined reply.
1) Connect Gmail inbox
Start by creating an account and linking your Gmail inbox. This step is quick and essential, as it establishes the connection needed for your AI email agent. With your inbox connected, you're ready to move on to the next steps.
2) Add your website
The AI scans your website to learn about your business. It uses the same advanced technology as Chat-GPT to gather the details it needs to reply to emails correctly.
3) Finalize & active
Finish setting up and activate your AI agent. It will work all the time, automatically answering emails. If an email needs you to handle it, the AI will mark it and send a simple reply until you can respond.
Fast, accurate replies 24/7
Your AI support agent is available 24/7, providing accurate, human-like, and fast replies to any email inquiries. It excels at answering repetitive questions, such as pricing and feature inquiries about your product or business, which are typically found in FAQs. The AI support agent can also provide code samples and technical instructions based on your documentation.
Learns from your website
EmailSupportAI transforms your website into a dynamic training resource for your AI support agent. By thoroughly scanning all pages within your domain, the AI support agent gains a comprehensive understanding of your products and services. It continues to stay updated by performing periodic rescans, ensuring that any changes or updates to your website are promptly incorporated. This continuous learning process guarantees that the AI support agent provides accurate, relevant, and up-to-date responses to your customers' inquiries.
Understands 29+ languages
Our AI email support agents are highly proficient not just in English, but also in Spanish, French, German, Italian, or Portuguese. They are also proficient enough to understand another 23 languages. We offer high‑quality email support in the customer’s native language, regardless of the original language of your resources (meaning, even if your website is in English, the AI support agent can provide a fully qualified reply in Spanish and vice versa).
Already proven
Klarna, the Swedish fintech firm, has implemented AI agents for customer support, resulting in a 5x improvement in ticket closure time and saving over $40 million annually. Surveys indicate that AI agents achieve the same customer satisfaction scores as their human counterparts.
Keeping your data safe
At EmailSupportAI, we take security extremely seriously. EmailSupportAI uses industry-standard encryption to keep your data safe, whether stored or transmitted. It never accesses any data in your inbox that are not related to your AI email agent. EmailSupportAI uses a secure, industry-standard OAuth connection to access your inbox, and you can disconnect your Gmail inbox at any time. EmailSupportAI is only available through a secured SSL connection. EmailSupportAI is opted out of AI data processing, meaning your data cannot be used to train general AI models. EmailSupportAI is fully GDPR compliant, ensuring your data is handled with care and according to European privacy regulations.
Why choose EmailSupportAI?
- 5-minute setup, State-of-the-art AI, Automatic website scanning, Multiple AI support agents,
- Secure, Gmail compatible, Email labeling, Modern dashboard, Transparent pricing,
- Simple, Multiple website sources, Resource search, API access (optional), Email design (soon),
- Replies 24/7, Manual escalation, Custom email signature, Multiple email aliases, Thread support,
- 15+ languages, HTML email support, and more.
Simple pricing:
Lite
$49/month
- 100 replies / month
- 500 resources
- 1 support space
- Email design
- Refund policy (60 days)
Business
$119/month
- 1000 replies / month
- 5000 resources
- 10 support spaces
- Email design (soon)
- Refund policy (60 days)
Enterprise
$994/month
- 10 000 replies / month
- 50 000 resources
- 50 support spaces
- Email design (soon)
- Refund policy (60 days)
Ready to get started?
Create an account instantly to get started.
Frequently asked questions
- Do you offer a free trial?
We do not offer a free trial because the initial setup involves significant costs. Our AI needs to analyze and learn from your website to deliver optimal results, which requires computational resources and time. Offering this service for free would compromise our ability to maintain the high quality and performance our users expect. However, we do offer a 60-day Refund policy.
- What is EmailSupportAI?
EmailSupportAI is a SaaS product designed to automate your support email inbox. It leverages AI to provide fast, accurate, and professional replies to your customer inquiries 24/7.
- What is the refund policy for EmailSupportAI?
We believe that EmailSupportAI can help you save time and money on email tickets when properly set up. However, if it doesn't meet your expectations, you may request a refund within 60 days of purchase. Learn more about our Refund policy.
- How long does it take to set up EmailSupportAI?
Setting up EmailSupportAI takes just 5 minutes. You need to create your support space, enter your website so the email agent can scan it, and connect your Gmail inbox.
- Can I use EmailSupportAI with multiple email aliases?
Yes, EmailSupportAI supports multiple email aliases under one Gmail inbox. You can customize the AI email support agent to respond only to specific aliases, ensuring organized and targeted support.
- What kind of replies can the AI support agent provide?
The AI support agent can provide detailed, human-like responses to inquiries about pricing, features, and technical support. It can also generate code samples and instructions based on your documentation.
- How does EmailSupportAI recognize emails that need a manual reply?
The AI agent is trained to identify emails that require human intervention. These emails are labeled for manual reply, and the agent sends a courtesy message to the sender indicating that the team is working on it.
- How does EmailSupportAI ensure data security?
EmailSupportAI uses industry-standard encryption, secure OAuth connections, and SSL to ensure data security. Your inbox data is only accessed for AI processing, and your data is not used for training general AI models.
- Does EmailSupportAI support multiple languages?
Yes, EmailSupportAI supports over 15 languages, including Spanish, French, German, Italian, and Portuguese. It can also understand an additional 23 languages.
- Can I create multiple support spaces with EmailSupportAI?
Yes, depending on your plan, you can create multiple support spaces with separate AI agent settings, Gmail inboxes, and website resources.
- How often does EmailSupportAI scan my website?
EmailSupportAI periodically rescans your website to keep the AI support agent updated. You can also trigger a rescan from the dashboard.
- Can EmailSupportAI handle HTML emails and Gmail threads?
Yes, EmailSupportAI supports both HTML emails and Gmail threads, ensuring seamless communication with your customers.
- Is it possible to scan multiple websites with EmailSupportAI?
Yes, EmailSupportAI can scan multiple websites, which is useful if you have resources across different subdomains.
- How can I trigger a website scan when a new version is published?
You can contact us for API access to trigger a scan whenever a new version of your website is published.
- Why is EmailSupportAI a good fit for SaaS businesses?
EmailSupportAI is ideal for SaaS businesses looking to scale without compromising on support quality. It automates repetitive tasks, allowing your team to focus on core activities.
- Do you have an affiliate program?
We have an invite only affiliate program, if you’d like to join, please write us an email at affiliate@emailsupportai.com.
- Can I upgrade my plan if my needs change?
Yes, you can upgrade your plan at any time to access more features and create additional support spaces.
- Can I invite team members to my EmailSupportAI account?
Team members functionally will be added soon.
- How can I contact support if I have more questions?
For further assistance, you can contact us at help@emailsupportai.com.